Bankers

It's not an original observation, but they really are a bunch of bankers aren't they?

I'm currently looking for a new mortgage as we're moving house so I've been surfing finance sites for longer than is healthy. My current mortgage is with Gnat West (the Frank Bank - Unemployed? No money? Then f--- off! Thank you Viz) and they recently sent me a reminder that my current deal is nearly over. I've just been rereading their kind offer and see that the two year fixed deal they have offered me - a customer of 10 years plus - is more than 2% higher than an offer open to any old Joe, on their website.

They can't even claim that the web offer is new as I spoke to one of their call centre staff yesterday and he said it had been around since the time that my reminder was sent. And my muggins offer comes with a £199 arrangement fee, compared with no fee for the one on the website.

The sad and bad thing is that there will be people out there who have taken them up on this and be overpaying by hundreds of pounds a month. Customer loyalty really does only cut one way it seems.